Once customized products are sent, they will not be returned or exchanged unless there are quality issues. Please understand.

Our pet custom rings are made of safe and environmentally friendly stone plastic clay, and the finished product is adjusted according to the pet’s picture.

This product is purely handmade, and the production period is 7-10 days. Handmade products cannot be guaranteed to be 100% similar. Please understand, but we will do our best to ensure that every finished product meets customer expectations.

If you have any questions, please contact our customer service via email service@petpartypals.com, we will do our best to serve you.